Whether you are traveling for your work or pleasure, it is always important to select a good hotel to stay, otherwise your whole trip can become a nightmare. Many factors we check before booking a hotel room. Location, price, services and food are most important factors to check. In earlier days people used to visit local travel agents or used to talk hotel staffs over telephone to book hotel rooms. So they could not get enough options to compare all those factors. But now there are many online platforms where you can compare all those factors and book your hotel rooms. OYO Rooms is India’s largest branded network of hotels spread across 174 cities with 4500+ hotels. OYO Rooms technology driven online hotel room booking platform offers standardized and affordable rooms to its customers. You can get exciting deals and offers on stays and better services with all standard amenities like air-condition, television, Wi-Fi, clean rooms at affordable prices.
OYO Rooms exclusive app
OYO Rooms also offers its exclusive OYO Rooms App which allows you to book hotel rooms with just few touches on your smart phone’s screen. Its app also keeps you connected to its large network of hotels, restaurants. App also allows you to order beverages, book cabs and pay bills.
Although OYO Rooms offers exciting deals and offers on stays, standardized and affordable hotel rooms and tech driven booking platform but when I started searching for its customers’ review and asked my friends too, I found some negative comments also despite of many delightful customers. Many people said that they tried to talk its call center people but they did not properly respond whereas OYO Rooms claimed 30,00,000 Calls answered by our 24×7 customer care team. There may be always some unsatisfied customers despite of its all attempts to serve its customers with best services. But as it is said that your first impression is your last impression, it is always critical to satisfy new customers.